{"id":1605,"date":"2024-12-26T01:27:25","date_gmt":"2024-12-26T01:27:25","guid":{"rendered":"https:\/\/service.geekompc.com\/?post_type=faq&#038;p=1605"},"modified":"2024-12-26T03:01:46","modified_gmt":"2024-12-26T03:01:46","slug":"what-to-do-if-bitlocker-locks-the-system-after-changing-the-bios-preventing-access-to-the-desktop%ef%bc%9f","status":"publish","type":"faq","link":"https:\/\/service.geekompc.com\/en_au\/faq\/what-to-do-if-bitlocker-locks-the-system-after-changing-the-bios-preventing-access-to-the-desktop%ef%bc%9f\/","title":{"rendered":"What to do if Bitlocker locks the system after changing the BIOS, preventing access to the desktop\uff1f"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cyan-bluish-gray-color\">Updated with December 26th, 2024<\/mark><\/em><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Fault phenomenon\uff1a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After updating the BIOS or EC and entering the system, it prompts that Bitlocker needs to be unlocked, as shown in the figure below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"324\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip.png\" alt=\"\" class=\"wp-image-1606\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip.png 720w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip-300x135.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip-18x8.png 18w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-1024x768.png\" alt=\"\" class=\"wp-image-1607\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-1024x768.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-300x225.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-768x576.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-1536x1152.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-2048x1536.png 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/Bitlocker-Tip2-16x12.png 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Cause of failure\uff1a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">BIOS update is incomplete, the old version of the BIOS was not fully overwritten, and the updated Secure Boot option is not enabled by default.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Failure analysis\uff1a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After logging into a Microsoft account on a Windows system, the Bitlocker information security encryption feature will be enabled by default. When the <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">hardware environment of the machine is changed<\/mark><\/strong>, it will trigger the Bitlocker data protection function. For example, if the SSD storing data is installed into another PC device, others will not be able to directly log into your system account and view your private data using the PIN or password. The Bitlocker recovery key must be provided to access it. If the Bitlocker key is lost, it can be recovered from Microsoft&#8217;s official support by logging into your Microsoft account. The link is as follows\uff1a<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6\">https:\/\/support.microsoft.com\/en-us\/windows\/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Solution\uff1a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1.<strong>Restart the computer and repeatedly press the Del key during startup to enter the BIOS menu<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"556\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-1024x556.png\" alt=\"\" class=\"wp-image-1608\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-1024x556.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-300x163.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-768x417.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-1536x834.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-2048x1112.png 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/BIOStoSecurity-18x10.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2.<strong>Use the arrow keys on the keyboard to navigate to the Security tab<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.<strong>Select the Secure Boot option and change it to\u3010Enable\u3011<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"561\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1024x561.png\" alt=\"\" class=\"wp-image-1292\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1024x561.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-300x164.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-768x420.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1536x841.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-2048x1121.png 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-18x10.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-1024x565.jpg\" alt=\"\" class=\"wp-image-1609\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-1024x565.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-300x166.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-768x424.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-1536x848.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-2048x1130.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot1-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"555\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-1024x555.jpg\" alt=\"\" class=\"wp-image-1610\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-1024x555.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-300x163.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-768x416.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-1536x833.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-2048x1110.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/secureboot2-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4.<strong>Press the F4 key to save the changes in the BIOS. The machine will automatically restart<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-1024x568.jpg\" alt=\"\" class=\"wp-image-1611\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-1024x568.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-300x166.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-768x426.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-1536x852.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-2048x1136.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/SaveBIOS-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5.<strong>If everything goes well, you will enter the system lock screen interface. Due to the updated BIOS, your hardware environment has changed, so the system will prompt you to reset the PIN code. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">Follow the system<\/mark> prompts to enter the desktop normally.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"615\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode-1024x615.png\" alt=\"\" class=\"wp-image-1612\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode-1024x615.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode-300x180.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode-768x461.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode-18x12.png 18w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/12\/ResetPinCode.png 1215w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for watching. If there are any mistakes, your corrections are welcome.<\/p>","protected":false},"excerpt":{"rendered":"<p>Solve the problem of Bitlocker being triggered after BIOS update<\/p>","protected":false},"template":"","faq_category":[20],"class_list":["post-1605","faq","type-faq","status-publish","hentry","faq_category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq\/1605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/media?parent=1605"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq_category?post=1605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}