{"id":2908,"date":"2026-08-25T02:10:09","date_gmt":"2026-08-25T02:10:09","guid":{"rendered":"https:\/\/service.geekompc.com\/?post_type=faq&#038;p=2908"},"modified":"2026-08-25T02:11:06","modified_gmt":"2026-08-25T02:11:06","slug":"how-do-i-fix-the-issue-where-the-geekom-a6-automatically-restarts-after-being-shut-down","status":"publish","type":"faq","link":"https:\/\/service.geekompc.com\/en_au\/faq\/how-do-i-fix-the-issue-where-the-geekom-a6-automatically-restarts-after-being-shut-down\/","title":{"rendered":"How do I fix the issue where the GEEKOM A6 automatically restarts after being shut down?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cyan-bluish-gray-color\">Updated on Aug,13, 2026<\/mark><\/em><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Disable the &#8220;Allow this device to wake the computer&#8221; option for 2 devices in Device Manager:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1.Enter Windows and press the shortcut\u00a0<strong>Win + <\/strong>X<strong> + M<\/strong>\u00a0to open Device Manager.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2.Locate the device &#8220;Realtek Gaming 2.5GBE Family Controller&#8221;, uncheck the &#8220;Allow this device to wake the computer&#8221; option, and click &#8220;OK&#8221;, as shown in the image below:<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"746\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1024x746.png\" alt=\"\" class=\"wp-image-2925\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1024x746.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-16x12.png 16w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-300x219.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-767x559.png 767w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image.png 1359w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3.Locate the device &#8220;USB4 Root Router (1.0)&#8221;, uncheck the &#8220;Allow this device to wake the computer&#8221; option, and click &#8220;OK&#8221;, as shown in the image below:<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"744\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1-1024x744.png\" alt=\"\" class=\"wp-image-2926\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1-1024x744.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1-17x12.png 17w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1-300x218.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1-767x557.png 767w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2026\/08\/image-1.png 1359w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4.After completing these changes, the A6 will no longer experience the issue of automatically restarting after shutdown. Of course, this fix has also been incorporated into the new BIOS version A6 6800H 2.42 \u2014 updating to this BIOS version will achieve the same result.<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for watching. If there are any mistakes, your corrections are welcome.<\/p>","protected":false},"excerpt":{"rendered":"<p>Fix the abnormal shutdown issue on the computer<\/p>","protected":false},"template":"","faq_category":[20],"class_list":["post-2908","faq","type-faq","status-publish","hentry","faq_category-troubleshooting"],"acf":[],"_links":{"self":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq\/2908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/media?parent=2908"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/service.geekompc.com\/en_au\/wp-json\/wp\/v2\/faq_category?post=2908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}