{"id":1307,"date":"2024-11-12T06:48:54","date_gmt":"2024-11-12T06:48:54","guid":{"rendered":"https:\/\/service.geekompc.com\/?post_type=faq&#038;p=1307"},"modified":"2025-01-02T01:57:41","modified_gmt":"2025-01-02T01:57:41","slug":"how-to-resolve-failures-when-using-a-usb-drive-to-install-the-system-bios-or-ec%ef%bc%9f","status":"publish","type":"faq","link":"https:\/\/service.geekompc.com\/en_gb\/faq\/how-to-resolve-failures-when-using-a-usb-drive-to-install-the-system-bios-or-ec%ef%bc%9f\/","title":{"rendered":"How to resolve failures when using a USB drive to install the system, BIOS, or EC\uff1f"},"content":{"rendered":"<p><strong><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cyan-bluish-gray-color\">Updated with November 12, 2024<\/mark><\/em><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong><em><strong><em>Using a USB drive for installation is a common method; whether for installing an operating system, updating the BIOS, or the EC, it is convenient and not limited by the existing system. However, due to certain incorrect settings, this method may not work properly. Below, the causes of failure and their solutions are introduced.<\/em><\/strong><\/em><\/strong><strong><em><strong><em><\/em><\/strong><\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1.&nbsp;The U disk boot file is missing<\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Generally, when creating a USB installation package, it must contain an EFI file, which is the boot file.<strong>&nbsp;If it is missing, attempting to boot from the USB drive may result in a black screen followed by an exit from the USB boot program, or it may prevent access to the USB boot program altogether.<\/strong><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"540\" height=\"235\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-System.png\" alt=\"\" class=\"wp-image-1308\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-System.png 540w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-System-300x131.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-System-18x8.png 18w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" width=\"280\" height=\"211\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-Bios.png\" alt=\"\" class=\"wp-image-1309\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-Bios.png 280w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-Bios-16x12.png 16w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/figure>\n<\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"407\" height=\"211\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-EC.png\" alt=\"\" class=\"wp-image-1310\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-EC.png 407w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-EC-300x156.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/USB-Flash-EC-18x9.png 18w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.&nbsp;<\/strong><strong>The installation files are misplaced<\/strong><strong><\/strong><\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Typically, multiple files are used for installation and should all be placed in the same folder after downloading. <strong>Simply copying the entire file package into the USB drive directory without proper extraction may also prevent the installation program from starting.<\/strong><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"809\" height=\"308\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/wrong-place.png\" alt=\"\" class=\"wp-image-1311\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/wrong-place.png 809w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/wrong-place-300x114.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/wrong-place-768x292.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/wrong-place-18x7.png 18w\" sizes=\"(max-width: 809px) 100vw, 809px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"635\" height=\"337\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/correct-place.png\" alt=\"\" class=\"wp-image-1312\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/correct-place.png 635w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/correct-place-300x159.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/correct-place-18x10.png 18w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">3.&nbsp;USB disk format error<\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Different files require different installation programs on the USB drive, and therefore the USB format requirements also vary. If you find that the format does not meet the requirements, you can change the format attributes by <strong>formatting the USB drive<\/strong>.\n<ol class=\"wp-block-list\">\n<li>Install <strong>BIOS&amp;EC:<\/strong>&nbsp;The USB disk must be in <strong>FAT32<\/strong>&nbsp;format<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"985\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format-1024x985.png\" alt=\"\" class=\"wp-image-1313\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format-1024x985.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format-300x289.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format-768x739.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format-12x12.png 12w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/usb-format.png 1037w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>   2. Installation <strong>system<\/strong>: The U disk must be in<strong>&nbsp;NTFS<\/strong>&nbsp;format, and the name of the U disk must also be changed to <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">WINPE<\/mark><\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"381\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS1-1.png\" alt=\"\" class=\"wp-image-1314\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS1-1.png 460w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS1-1-300x248.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS1-1-14x12.png 14w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/figure>\n<\/div>\n\n\n<p>        When this screen appears when installing the system, it means that you need to change the name of the USB disk to &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">WINPE<\/mark><\/strong>&#8220;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-1024x542.jpg\" alt=\"\" class=\"wp-image-1257\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-1024x542.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-300x159.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-768x406.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-1536x812.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-2048x1083.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/installSYS7-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>4.&nbsp;<\/strong><strong>Secure Boot is not turned off<\/strong><strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"324\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-1024x324.jpg\" alt=\"\" class=\"wp-image-1296\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-1024x324.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-300x95.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-768x243.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-1536x486.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-2048x649.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios9-18x6.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>If you see the prompt shown above when selecting USB boot, it indicates that you need to change the Secure Boot option in the machine&#8217;s BIOS.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"561\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1024x561.png\" alt=\"\" class=\"wp-image-1292\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1024x561.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-300x164.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-768x420.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-1536x841.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-2048x1121.png 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios2-18x10.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-1024x540.png\" alt=\"\" class=\"wp-image-1293\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-1024x540.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-300x158.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-768x405.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-1536x810.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-2048x1080.png 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios3-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">The Secure Boot option may be unmodifiable in its current state. In this case, you need to use the BIOS unlocking tool. After unlocking, re-enter the BIOS to manually disable the Secure Boot option.<\/mark><\/strong><\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">BIOS menu unlock tool Download link:<\/mark><\/strong><a href=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9UZWNobmljYWwtU3VwcG9ydC9Ub29scy9iaW9zLW1lbnUtdG9vbHNfdjFfMC5leGU=&amp;h=72b9ca36483cb28609107c1f7e2d7970\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><mark><strong><u><strong>BIOS\u83dc\u5355\u89e3\u9501\u5de5\u5177<\/strong><\/u><\/strong><\/mark><\/mark><\/a><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><mark>(for windows) <\/mark><\/mark><\/strong> \/<a href=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9UZWNobmljYWwtU3VwcG9ydC9TT1AvRW5nbGlzaC1WZXJzaW9uL0luc3RydWN0aW9ucy1mb3Itb3BlbmluZy1hZHZhbmNlZC1vcHRpb25zLWluLUJJT1MucGRm&amp;h=7aadd2ef60c429fcf31e59f1dcb9d664\" data-type=\"link\" data-id=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9UZWNobmljYWwtU3VwcG9ydC9TT1AvRW5nbGlzaC1WZXJzaW9uL0luc3RydWN0aW9ucy1mb3Itb3BlbmluZy1hZHZhbmNlZC1vcHRpb25zLWluLUJJT1MucGRm&amp;h=7aadd2ef60c429fcf31e59f1dcb9d664\" target=\"_blank\" rel=\"noreferrer noopener\"><mark><strong>Use Tutorial<\/strong><\/mark><\/a><\/p>\n\n\n\n<p>If you modify the BIOS options, remember to press <strong>F4<\/strong>&nbsp;to save the changes, or the modifications will be ineffective.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5.&nbsp;Wrong boot sequence<\/strong><\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Insert the prepared USB drive, and when the computer shuts down and restarts, press <strong>F7<\/strong>&nbsp;to select the boot device. There will usually be multiple options; simply choose the USB drive you inserted.\n<ul class=\"wp-block-list\">\n<li><span style=\"color: initial;\">The default first option is usually the hard drive with the installed operating system. If you choose it, the system will load from that drive.<\/span><\/li>\n\n\n\n<li>The second and third options are usually the inserted USB drives. Choosing one of them will load the USB installation program, allowing you to start installing the operating system, BIOS, or EC.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"412\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-1024x412.jpg\" alt=\"\" class=\"wp-image-1291\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-1024x412.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-300x121.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-768x309.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-1536x619.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-2048x825.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/10\/updateBios6-18x7.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6.&nbsp;USB port not recognized properly<\/strong><\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Try inserting the USB drive into different USB ports. On some older devices, USB 3.0 ports may not recognize the boot device correctly. Try using a USB 2.0 port instead.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">7.&nbsp;&nbsp;<strong>Using the wrong installation tool<\/strong><\/h2>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Currently, USB Flash-type installation files, such as those for the <strong>System, BIOS, and EC<\/strong>, are only supported for installation via <strong>USB drives<\/strong>. Using other devices, like external hard drives, will result in installation failure. In the image below, an external hard drive is used for system installation: although it enters the USB installation program, it gets stuck on the installation screen, and the progress bar at the bottom pauses.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-1024x578.jpg\" alt=\"\" class=\"wp-image-1317\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-1024x578.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-300x169.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-768x434.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-1536x867.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-2048x1156.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/SSD-Install-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-1024x573.jpg\" alt=\"\" class=\"wp-image-1318\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-1024x573.jpg 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-300x168.jpg 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-768x430.jpg 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-1536x860.jpg 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-2048x1147.jpg 2048w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2024\/11\/Install-Failed-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>As long as the installation hasn\u2019t started, the files on the SSD won\u2019t be deleted. On this screen, simply click the \u201c<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">X<\/mark><\/strong>\u201d in the upper right corner to restart the computer.<\/p>\n\n\n\n<p><strong>Thank you for watching. If there are any mistakes, your corrections are welcome.<\/strong><strong><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Summary of potential issues encountered during USB installation and corresponding solutions.<\/p>","protected":false},"template":"","faq_category":[20],"class_list":["post-1307","faq","type-faq","status-publish","hentry","faq_category-troubleshooting"],"acf":[],"_links":{"self":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq\/1307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/media?parent=1307"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq_category?post=1307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}