{"id":2165,"date":"2026-01-07T03:59:52","date_gmt":"2026-01-07T03:59:52","guid":{"rendered":"https:\/\/service.geekompc.com\/?post_type=faq&#038;p=2165"},"modified":"2026-01-07T04:04:15","modified_gmt":"2026-01-07T04:04:15","slug":"tutorial-for-fixing-a9-max-sleep-function-abnormalities","status":"publish","type":"faq","link":"https:\/\/service.geekompc.com\/en_gb\/faq\/tutorial-for-fixing-a9-max-sleep-function-abnormalities\/","title":{"rendered":"Tutorial for Fixing A9 Max Sleep Function Abnormalities"},"content":{"rendered":"<p><strong><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cyan-bluish-gray-color\">Updated on Jan 7, 2026<\/mark><\/em><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Reasons for the Failure<\/h2>\n\n\n\n<p><strong>AMD Latest Graphics Driver WHQL (AMD Software: Adrenalin Edition 25.8.1\/25.9.1 for Win10\/Win11 Aug RDN) Incompatibility with A9 Max<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"2170\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-1024x576.png\" alt=\"\" class=\"wp-image-2170\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-1024x576.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-300x169.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-768x432.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-1536x864.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1-18x10.png 18w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver1.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-1024x576.png\" alt=\"\" class=\"wp-image-2171\" srcset=\"https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-1024x576.png 1024w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-300x169.png 300w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-768x432.png 768w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-1536x864.png 1536w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2-18x10.png 18w, https:\/\/service.geekompc.com\/wp-content\/uploads\/2025\/09\/A9_Max_Driver2.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Failure Symptoms<\/h2>\n\n\n\n<p>When using the A9 Max normally, after clicking to enter sleep mode or when it automatically enters sleep mode, clicking the keyboard or mouse causes the power button LED to change from a breathing\/flashing state to a constant light. However, the device fails to display the desktop properly. At this point, the device starts to overheat, and the cooling fan does not operate. Ultimately, the only solution is to long-press the power button to force a shutdown and then restart the device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Specific Characteristics<\/h3>\n\n\n\n<p>The issue exhibits the following characteristics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clicking the keyboard or mouse fails to wake the device from sleep mode.<\/li>\n\n\n\n<li>The power button LED is on, but there is no display.<\/li>\n\n\n\n<li>Severe overheating occurs, but the cooling fan does not operate.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Solutions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Updating to the latest BIOS for A9 Max, this will completely resolve the abnormal sleep function issue.<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>BIOS V0.25\u2014\u2014One Click installation<\/strong> <strong>Vision\uff1aIt runs directly in Windows and will automatically restart after the update is complete.<\/strong>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9Eb3dubG9hZC1DZW50ZXIvQU1EJTIwU2VyaWVzL0ElMjBTZXJpZXMvQTktTUFYL0JJT1MtRUMvQTktTWF4X1YwLjI1X0JJT1Muemlw&amp;h=623f6cfaa86bf25ea916666b1b633883\"><strong><mark style=\"background-color:#0693e3\" class=\"has-inline-color has-white-color\">Click Download<\/mark><\/strong><\/a><\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">BIOS Update in Progress<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">After the on-screen update, the display may go blank for about 5 minutes.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">The machine is still running and will&nbsp;<strong>automatically reboot<\/strong>.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><strong>Warning:<\/strong>&nbsp;Do not force shutdown or unplug the power during this time.<\/mark><\/li>\n\n\n\n<li><strong>BIOS Update Video Example (on Google Drive)\uff1a<\/strong><a href=\"https:\/\/drive.google.com\/file\/d\/162MIxwO-AjJrgnFl1EWBmsRM_m6f09EK\/view?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/drive.google.com\/file\/d\/162MIxwO-AjJrgnFl1EWBmsRM_m6f09EK\/view?usp=sharing<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><strong>BIOS <strong>V0.25<\/strong>\u2014\u2014USB Flash,Automatic installation<\/strong>\uff1aIt supports installation via a USB drive and can be set up for automatic installation through the BIOS. This method is compatible with all operating systems<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9Eb3dubG9hZC1DZW50ZXIvQU1EJTIwU2VyaWVzL0ElMjBTZXJpZXMvQTktTUFYL0JJT1MtRUMvQTktTWF4X0F1dG9GbGFzaF9CSU9TX3YwLjI1X0VDX3YwLjE4LnppcA==&amp;h=5aa9dd0eab9f6a889147e9ead825f35d\" data-type=\"link\" data-id=\"https:\/\/support.geekompc.com\/vfm-admin\/vfm-downloader.php?q=dXBsb2Fkcy9Eb3dubG9hZC1DZW50ZXIvQU1EJTIwU2VyaWVzL0ElMjBTZXJpZXMvQTktTUFYL0JJT1MtRUMvQTktTWF4X0F1dG9GbGFzaF9CSU9TX3YwLjI1X0VDX3YwLjE4LnppcA==&amp;h=5aa9dd0eab9f6a889147e9ead825f35d\"><mark style=\"background-color:#0693e3\" class=\"has-inline-color has-white-color\">Click Download<\/mark><\/a><\/strong><\/li>\n\n\n\n<li><strong>The detailed installation tutorial for the BIOS is as follows (includes a video tutorial):<\/strong><a href=\"https:\/\/service.geekompc.com\/en_gb\/faq\/update-bios-ec\/\">https:\/\/service.geekompc.com\/faq\/update-bios-ec\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Thank you for watching. If there are any mistakes, your corrections are welcome.<\/p>","protected":false},"excerpt":{"rendered":"<p>Reasons and Solutions for A9 Max Failing to Wake from Sleep Mode<\/p>","protected":false},"template":"","faq_category":[22,20],"class_list":["post-2165","faq","type-faq","status-publish","hentry","faq_category-install-and-setup","faq_category-troubleshooting"],"acf":[],"_links":{"self":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq\/2165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/media?parent=2165"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/service.geekompc.com\/en_gb\/wp-json\/wp\/v2\/faq_category?post=2165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}